Some storm damage is visible from the ground, such as missing shingles or displaced ridge caps. Other types of damage, especially hail impact on shingle granules or cracked flashing, require an up-close inspection to identify. If you experienced a significant hail event or high winds, we recommend scheduling a professional inspection even if everything looks fine from street level.

We prioritize storm damage calls and work to inspect affected properties as quickly as possible following a significant weather event. If your roof is actively leaking or otherwise compromised, contact us right away and we will get someone out to assess the situation.

You can do either first. Many homeowners prefer to have a roofer assess the damage before calling their insurance company so they have a clear picture of what was affected. We can document the damage and help you understand what is likely to be covered before you initiate the claim.

If you believe the adjuster’s assessment does not reflect the actual damage, we can provide supplemental documentation and photographs to support a secondary review. We have helped many homeowners successfully supplement underpaid claims with thorough documentation of overlooked or undervalued damage.

Not always. The extent of the damage and the overall condition and age of the roof determine whether repair or replacement is the better path. We will give you an honest recommendation based on what we find, not on what produces a larger job for us.

Yes. After major storms, contractors from out of the area often move through neighborhoods offering fast repairs and aggressive insurance claim help. We recommend working with a local, established contractor who will still be around after the job is done. JACK Contracting is based in Northern Virginia and stands behind every project with a workmanship guarantee.